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Keep your account secure
Keep your account secure
TrafficGuard Support avatar
Written by TrafficGuard Support
Updated over a week ago

Keeping your data safe is a top priority. While we take a lot of steps to keep your TrafficGuard account secure, here are a few more ways you can protect your account.

2-step verification

TrafficGuard strongly encourages all customers to use 2-step verification to log in to their accounts. Using 2-step verification protects your account and sensitive data from attackers, even if they have your password.

Protect your TrafficGuard account

To avoid unauthorised access, take steps to protect your TrafficGuard account

Enable 2-step Verification

2-step verification is a simple way to protect your account against password theft. When you set up 2-Step Verification, you'll sign in to your account using a password and a second verification step. The second verification step involves a one-time password you generate on a compatible mobile or authentication device; it ensures that potential attackers can't access your account even if they have your password.

Require your users to enable 2-Step Verification

Account administrators can require all users of their TrafficGuard account to enable 2-Step Verification.

Users who try to access your TrafficGuard account without first enabling 2-Step Verification will see a message prompting them to set up 2-Step Verification.

Choose a strong, unique password

A strong password contains a combination of numbers, characters and case-sensitive letters, so it can't be guessed easily. Don't use the same password for different websites.

Avoid sharing login credentials among multiple users

If many people need to use your TrafficGuard account, don't have them share the same username and password. Instead, grant each person their own access to the TrafficGuard account using their individual account.

Scan your computer for malware

Make sure that your computer's antivirus protection is up to date and that you periodically run a full system scan. Someone can steal your personal information by spreading malware onto your system, so run full system scans on a regular basis to help ensure that your system is free of malware.

Remove inactive users

Remove access for users who have left your company or no longer work with your TrafficGuard account. Unless you remove these inactive users, they can still sign in to your account and make changes.

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