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Whitelisting
TrafficGuard Support avatar
Written by TrafficGuard Support
Updated over 5 months ago

In Threat Settings, you can whitelist specific objects and apply whitelists to segments of your traffic, so that traffic from whitelisted dimensions always bypasses TrafficGuard's fraud mitigation. However, whitelisting should be used with caution.

A common use case is to whitelist third-party monitoring services or testing devices, excluding those tools from TrafficGuard's protection. You can simply set up, edit or delete a whitelist by following the instructions below.


πŸ’‘ Tip

Before you start, enable Traffic Control in your portal.

Please note: Whitelisting is only available on our ProtectPro PPC plan. To upgrade your plan, follow the steps in the following article or reach out to us on chat


Steps to enable whitelisting

  1. Select Threat settings from navigation and then Whitelist .

  2. Click Add New to open the whitelist configuration window.


3. In the configuration window, click Select type.

4. Choose the appropriate whitelist type for your situation.

5. Make sure that the Is enabled toggle is on and name your whitelist.

6. Add the value that you want to whitelist. In the below example, you will need to provide IPv4 address value e.g. 119.1.2.3.

7. Under Whitelist mode, select how the whitelist should apply.

  • Do not detect or exclude means traffic from this IP will not be detected as valid or invalid, nor will any exclusion take place.

  • Detect but do not exclude means traffic from this IP will be detected as invalid or valid, but in the case of invalid traffic, we will not attempt any exclusion.

8. Click SAVE to apply the whitelisting.

Edit the existing whitelist

You can make a change to each whitelisting rule that you set up.

  1. Navigate to Threat settings > Whitelist. You will see a list of the existing whitelists that is in effect.

2. Click on the rule that you want to make a change.

3. Edit the whitelist values and attributes. Or disable the whitelist setting on the top right-hand side.

5. Click 'SAVE'.


πŸ’‘ Tip

Temporary disable and enable a whitelist

You can temporary disable the rule by turning off the Is enabled toggle.


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