If your dashboard is showing no data, it's almost always because your Google Ads account hasn't been connected yet, or the connection setup is incomplete.
Check 1: Look for the connection banner
When you log in to the TrafficGuard dashboard, check for a dark banner at the top of the screen. If it reads:
Your Google Ads account is not yet linked. Click the link to start the integration process.
Check 2: Is your Google Ads account connected?
Google Ads status in the status bar next to it shows Not connected or Setup incomplete, your account is not fully connected.
What each status means:
Connected — Your Google Ads account is linked and data is flowing into TrafficGuard.
Setup incomplete — The connection was started but not finished. You need to complete the setup.
Not connected — No Google Ads account is linked. Click the tab to start the connection.
How to connect your Google Ads account?
Go to the TrafficGuard dashboard, navigate to Account details → Google Ads Link. If your Google Ads account shows as disconnected or not linked, follow these steps:
Click Link your Google Ads account and sign in with Google. Use the email address associated with your Google Ads account.
Select your Google Ads account from the list and click Next.
On the Update account screen, review the changes TrafficGuard will apply:
Account-level tracking template and final URL suffix will be updated
Auto-tagging will be enabled
Confirm the updates. Once complete, you will see G. Ads status updated.
ℹ️ Make sure you select a Google Ads customer account — not a manager account (MCC). Connecting a manager account is not supported for subscription plans.
Check 3: Is your tracking template active?
TrafficGuard receives click data via an account-level tracking template in Google Ads. If this template was not applied during setup, no click data will flow through.
Go to Account details → Google Ads Link and check the status of your Google Ads connection. If the tracking template is not applied, click Update Google Ads account to apply it.
You can verify the tracking template is in place by checking the Change History tab in your Google Ads account.
Still not seeing data?
Data typically appears within a few hours of a successful connection, once traffic starts flowing through your Google Ads campaigns.
If your Google Ads account is connected but you're still not seeing data, check the following:
🔍 Your campaigns are active and receiving clicks.
🔍 The tracking template was applied successfully — you can verify this in the Change History tab of your Google Ads account.
🔍 Your date range filter in the dashboard is set to a period after the connection was made.
If your dashboard is still empty after 24 hours, contact [email protected] with your account name or URL.