All Collections
PPC FAQs
Dashboard, report and export
Why can't I see any data in my TrafficGuard dashboard?
Why can't I see any data in my TrafficGuard dashboard?
Luke Taylor avatar
Written by Luke Taylor
Updated over a week ago

Usually, the correct answer to this question is the fact that your google ads account hasn't been connected, or you have connected a google ads manager account and not a customer account.

1. Please login to your TrafficGuard portal, Login here

If you then see the below across the top of your portal, click the link to start the integration process.

google-ads-not-connected

2. Enter your Google Customer Ads ID

Screenshot 2020-04-09 at 2.47.03 pm

Please enter your google ads customer ID and click the Connect account button. Please ensure to enter a google ads customer ID and not a manager account ID.


💡 Tip
Please ensure to check your emails once you have connected your account.


3 Add the TrafficGuard JSTag to your website/s

After you have linked your Google ads account you will be prompted to create a new website property. Here you will be shown a JSTag which you should place on your website. This tag will allow TrafficGuard to analyse traffic to your websites. For more information on adding the JSTag check out the support docs.

Did this answer your question?